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Contact Us

We are here to help!

By Phone

Main Phone: 254-412-2000
  • Press 1 to Speak with a Customer Care Center Representative
  • Press 2 for Spanish
  • Press 3 for Business Banking
  • Press 4 for the Automated Teller Bank
To Report a Lost or Stolen Card 
During Business Hours
After Hours

For Card Activation and PIN Management
 Business Online Banking and Remote Deposit Questions and Assistance

Mobile Deposit Questions and Assistance

Telephone Banking

Give us your Feedback

We want to hear from you!

We're committed to building long-term relationships with our customers and providing the best products and services. If there is a product or service we can improve upon, we'd like to hear about it. Likewise if you are happy with your customer service from one of our employees–we'd like to know about it as well.

Please send us your suggestions, complaints, or compliments.

Please do not email account numbers or other sensitive information.

By Mail

American Bank 
P.O. Box 2507
Waco, Texas 76702-2507
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We will be in touch with you soon.

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Ready for a loan?

American Bank provides a convenient loan application process that begins with downloading and completing an application.